Quality
Revelant’s mission is to effectively and efficiently provide environmentally friendly, fit-for-purpose products which change fluid properties and thus enhance the value of fluids, help protect the environment, and improve the quality of life of its customers.
A management system has been established to promote a culture of quality assurance in all Company systems and procedures. This is accomplished under the direction of the senior management team with the support of all employees and supply chain partners.
The Company is committed to continually improve its customer satisfaction through appropriate initiatives, controls, provision of resources and training and involvement of employees and supply chain partners. The aim is to agree customer requirements using accurate and efficient sales process. Proactive engagement with clients is a key driver to improve understanding at the client interface at all stages of the process.
Management objectives and targets are established and reviewed on a regular basis to implement the quality policy. These are based on a commitment to six principles of business excellence:
- Customer focus
- New technologies, techniques and innovation
- Process management
- Workforce motivation and awareness
- Supply chain engagement
- Preventive management and continual improvement
Management is committed to provide adequate resources to implement and communicate this policy effectively to all employees and to exercise all reasonable skill and care in performing its duties and providing service to their customers. The Company’s performance and the operation of the management system are audited and reviewed to ensure maximum effectiveness in achieving customer satisfaction.